Hello,
I have a very confusing bug. My mouse, which is a Roccat Tyon utilises game controller drivers and thus is picked up by Tera as a gamepad/game controller - this is however not the issue. The issue is that Tera after playing it for a while starts freezing up the entire PC, removing and reinserting the mouses USB plug fixes this issue.
I know how strange this sounds, but to confirm.
- This issue happens in Tera and Tera only - no other game or windows itself ever exhibits this behaviour.
- This is not a heat issue and the freezing up is not caused by thermal throttling
- CPU temperatures are in the 40s
- GPU temperatures are in in the 50s (with its fans completely off)
- This is not a just one PC problem
- I had this on my old PC - Windows 10 / 16GB of RAM / Intel Core i5 4590S / Radeon R9 290
- I have this on my new PC - Windows 10 / 16GB of RAM / Ryzen 5 1600-AF / Radeon RX 580
Originally I resorted to restarting the entire game which solves the problem of the PC becoming unresponsive to the point of I can barely move the mouse cursor to the right location to close the game (the longer Tera runs the worse it got).
Trying to investigage what was happening I noticed the "system interrupts" process in Window's task manager had a higher CPU-load as it used to have. After some googling however I found this reddit post and more importantly this response to it:
Quote
Do you have a controller plugged in? This happens to me when I have any sort of controller plugged into my pc even if I disable the controller detection in options (only with tera of course).
Then it hit me - windows registers my mouse as a controller (it has a little side flipper, that can be used in some games to for example ascend or descend the height in a plane). Next time it happened and my FPS was down to 28 and the cursor was jerking along the screen because it was so unresponsive I unplugged my mouse and immediately my FPS jumped from 28 to 72, plug it back in and cursor movement is as smooth as when just having launched the game.
Now to help towards a possible fix:
I played the game 5-6 years ago and I never had this issue back then with the same mouse and same PC (see 'old PC' above). I think somewhere 2-3-4 years ago when the console versions were being made the controller support they did for that carried over to PC changing how it works and is likely to have caused this issue.
- Disabling game controller support using the menu in game does not help.
- Disabling game controller support by editing S1Engine.ini and changing "AllowJoystickInput=1" to "AllowJoystickInput=0" does not help either.
The "new PC" doesn't have the problem to the same degree, I can only assume this is simply due to it having 3 times the CPU threads available compared to the old one (non-hyper threading quad core CPU vs hexacore with SMT).
Although irrelevant but you're likely to ask,
Software used:
Windows 10 Pro 64 bits - version 1909 / build 18363.959
Radeon Software 20.4.2
No weird software is installed that tries to optimize games or anything like that, just the mouse driver software, radeon software and that's it.
Hardware used:
CPU: Ryzen 5 1600-AF (basically a slightly slower Ryzen 5 2600)
RAM: 16GB of Corsair Vengeance 3200MHz DDR4
SSD: 240GB Kingston M.2 SDD
GPU: AMD RX 580 - 8GB
Monitor: Qnix 27" WQHD
Rest: Coolermaster NR400 case with 3 fans (plenty of cooling) and a Sharkoon 500W SFX gold rated power supply (plenty of watts available) and everything connected to a MSI B450M Tomahawk Max motherboard. Oh and the Roccat Tyon mouse / Razer Blackwidow Ultimate 2013 keyboard.